Field Service Management in Your Pocket
Empower your customers, technicians, and call center teams with our powerful mobile app. Manage service requests, track jobs, and communicate seamlessly on the go.
Seamless Service Experience
Give your customers the power to manage their service needs with an intuitive mobile experience
Service Request Management
Submit and track service requests in real-time with push notifications for status updates.
Appointment Scheduling
Schedule service appointments and receive automated reminders and confirmations.
Direct Communication
Chat directly with technicians and support teams for quick issue resolution.
Service History
Access complete service history, warranties, and product documentation.
Feedback & Ratings
Rate service experiences and provide feedback to help improve service quality.
AMC Tracking
Monitor Annual Maintenance Contract status and schedule upcoming services.
Field Service Excellence
Empower your field technicians with advanced tools for efficient and professional service delivery
GPS Navigation & Tracking
Get turn-by-turn navigation to customer locations and share real-time location with dispatch.
Offline Capability
Work without internet connection and sync data automatically when online.
Barcode & QR Scanner
Scan product serial numbers and parts for instant access to specifications and history.
Photo Documentation
Capture before/after photos, damage documentation, and work progress images.
Digital Job Reports
Complete job reports with digital signatures, parts used, and time tracking.
Parts Inventory
Check parts availability, order inventory, and track stock levels in real-time.
Command Center Operations
Provide your call center teams with comprehensive tools to manage customer interactions and dispatch operations
Customer Call Management
Handle customer calls with instant access to service history and product information.
Technician Dispatch
Assign jobs to technicians based on location, skills, and availability.
Real-time Dashboard
Monitor KPIs, track performance metrics, and view real-time job status updates.
Alert Management
Receive and manage SLA alerts, escalations, and critical notifications.
Multi-channel Communication
Communicate with customers and technicians via chat, email, and SMS.
Report Generation
Generate and share performance reports, analytics, and customer insights.
Built for Performance & Reliability
Advanced technical capabilities that ensure smooth operation in any environment
Offline-First Design
Work seamlessly without internet connection. All data syncs automatically when connected.
Real-time Synchronization
Instant data sync across all devices ensuring everyone has the latest information.
Enterprise Security
Bank-level encryption and security protocols to protect sensitive customer data.
Lightning Fast
Optimized performance for quick loading and smooth operation on any device.
Multi-language Support
Available in multiple languages to support global teams and customers.
Role-based Access
Customizable permissions and access controls based on user roles and responsibilities.
See the App in Action
Watch how Aftersale CRM mobile app transforms field service operations
Mobile App Demo
See how easy it is to manage service operations on mobile
Ready to Go Mobile?
Download the Aftersale CRM mobile app and start managing your field service operations on the go
Frequently Asked Questions
Everything you need to know about our mobile app
Is the mobile app free to use?
Yes, the mobile app is completely free to download and use. It works with all our pricing plans including the free forever plan.
Does the app work offline?
Yes, the app is designed with offline-first architecture. You can view customer data, update job status, and capture photos even without internet connection. All changes sync automatically when you're back online.
When will the iOS version be available?
We're actively developing the iOS version and expect to launch it in Q2 2024. You can sign up for our newsletter to get notified when it's available.
What devices are supported?
The Android app supports devices running Android 6.0 and above. It's optimized for both phones and tablets with responsive design for different screen sizes.