What is Aftersale CRM software?

Aftersale CRM is a comprehensive field service management platform designed for after-sales operations. It helps businesses manage customer service requests, dispatch technicians, track AMCs, manage inventory, and provide exceptional customer service.

How can I track service requests with Aftersale CRM?

With Aftersale CRM's Service Request module, you can create, assign, and track service requests in real-time. The system provides automated status updates, SLA monitoring, and escalation alerts to ensure timely resolution.

Does Aftersale CRM have a mobile app?

Yes, Aftersale CRM offers a comprehensive mobile app available on Android with iOS coming soon. The app includes offline capabilities, GPS tracking, barcode scanning, photo documentation, and real-time synchronization.

Is there a free plan available?

Yes, we offer a Free Forever plan that includes 10 jobs per month with unlimited customers, products, technicians, and access to core features including AMC management and mobile app.

How does AMC management work in Aftersale CRM?

Aftersale CRM's AMC management module helps you track Annual Maintenance Contracts, schedule regular services, send renewal alerts, manage contract terms, and automate billing processes for maximum efficiency.

🚀 #1 After-Sales CRM in India

Transform Your After-Sales Service Experience

Name: Aftersale CRM
Rating: 4.8 (1250 reviews)
Author: Aftersale CRM

Revolutionize after-sales operations with Aftersale CRM software. Our comprehensive field service management app delivers 50% faster resolution times, seamless AMC tracking, and exceptional customer experiences through intelligent automation.

No credit card required

Free plan available

Cancel anytime

Aftersale CRM dashboard showing real‑time service metrics and customer management interface

Real-time tracking

50% faster

Trusted by 150+ businesses across India

🏠

Home Appliances

250+ clients

📱

Electronics Repair

180+ clients

❄️

HVAC Services

120+ clients

💻

IT Equipment

90+ clients

🏭

Industrial Equipment

75+ clients

🏥

Medical Devices

45+ clients

🛠️ Comprehensive Solutions

Core Capabilities of Aftersale CRM

Everything you need to deliver exceptional after-sales service and grow your business

Customer Management

Centralized customer profiles with complete interaction history and automated communication workflows.

Product & Serial Tracking

Real-time inventory management with barcode scanning and automated warranty tracking capabilities.

Job Requests & SLA Automation

Intelligent ticket routing with predictive SLA management and automated escalation protocols.

Technician Dispatch & GPS Routing

AI-powered route optimization with real-time tracking and dynamic technician assignment algorithms.

Spare Parts Inventory

Predictive inventory management with automated reordering and supplier integration capabilities.

AMC & Warranty Management

Automated contract management with proactive renewal notifications and revenue optimization insights.

Explore all features

⚡ Simple Process

How Aftersale CRM Works

Streamlined workflow from request to completion in 4 simple steps

Customer Request

Customer submits service request via mobile app, web portal, or phone call

Intelligent Assignment

AI automatically assigns technician based on skills, location, and availability

Real-time Tracking

Track technician location, job status, and communicate with customers

Completion & Feedback

Job completion with digital signature, photos, and customer feedback

Average resolution time: 2.5 hours

150+

Active Users

5000+

Jobs Completed

99.9%

Uptime

24/7

Support

💬 Customer Stories

What Our Customers Say

Real results from real businesses using Aftersale CRM

"Aftersale CRM has revolutionized our service operations. We've reduced response times by 60% and our customer satisfaction scores have never been higher."

Rajesh Kumar

Operations Manager

TechServ Solutions

📱 Mobile First

Field Service Excellence in Your Pocket

Empower your technicians with our powerful mobile app designed for field service operations.

Offline mode for uninterrupted service (Coming Soon)

Real-time push notifications

Integrated barcode scanner

OTP verification for service requests

Photo documentation

GPS tracking and navigation (Coming Soon)

Aftersale CRM mobile app interface showing field service management features

💰 Simple Pricing

Choose Your Perfect Plan

Start free and scale with flexible pricing that grows with your business

Free Forever

₹0/month

10 Jobs / Month
Unlimited customers
Unlimited products
Unlimited technicians
Customer Feedbacks
AMC Management
Whatsapp & Email Alerts
Mobile App

Starter

₹5,000/month

100 Jobs / Month
Unlimited customers
Unlimited products
Unlimited technicians
Customer Feedbacks
AMC Management
Whatsapp & Email Alerts
Mobile App

Business

₹20,000/month

500 Jobs / Month
Unlimited customers
Unlimited products
Unlimited technicians
Customer Feedbacks
AMC Management
Whatsapp & Email Alerts
Mobile App

Enterprise

₹40,000/month

2000 Jobs / Month
Unlimited customers
Unlimited products
Unlimited technicians
Customer Feedbacks
AMC Management
Whatsapp & Email Alerts
Mobile App

No credit card required for free plan • No setup fees • Cancel anytime

❓ FAQs

Frequently Asked Questions

Everything you need to know about Aftersale CRM

With Aftersale CRM's Job Requests module, you can track every service request from creation to completion with real-time status updates, GPS tracking of technicians, and automated customer notifications.

Our mobile app provides offline functionality, barcode scanning, digital signatures, photo capture, parts ordering, and real-time synchronization with the main system for complete field mobility.

The AMC management system automatically tracks contract dates, sends renewal reminders, manages service schedules, and provides revenue analytics to optimize your annual maintenance contract operations.

Yes, Aftersale CRM offers comprehensive API access and pre-built integrations with popular ERP, accounting, and communication platforms to seamlessly connect with your existing workflow.

We implement enterprise-grade security with ISO 27001 compliance, GDPR adherence, encrypted data transmission, regular security audits, and role-based access controls to protect your sensitive information.

Ready to Transform Your After-Sales Service?

Join 150+ businesses that trust Aftersale CRM to deliver exceptional customer experiences

No setup fees

Cancel anytime

24/7 support

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