# Aftersale CRM - Service Request Management Software

## Company Overview
Aftersale CRM is a service request management software and request management platform built for after-sales and field service teams. We help businesses capture customer requests, assign technicians, track SLAs, manage AMC contracts, and close the full request lifecycle—from submission to resolution.

Primary focus: after-sales service teams, equipment manufacturers, and field service operations in India and worldwide.
Note: Suitable for service request workflows; not positioned as a full ITSM/ITIL suite (though request process flows are supported).

## Website
https://www.aftersale.one

## Service Request Management
- Service request management software for after-sales teams
- Request management system and request management platform
- Customer request management (mobile app, web portal, phone)
- Service request management process: receive → route → assign → track SLA → resolve → close
- Request management workflow with technician dispatch and parts tracking
- SLA automation and escalation
- AMC (Annual Maintenance Contract) management
- Job/service request tracking with real-time status and GPS

## Field Service & After-Sales Capabilities
- Field service management software and mobile app (Android; iOS planned)
- Technician dispatch and GPS routing
- Spare parts inventory management
- Product and serial tracking, warranty management
- Digital signatures, photo capture, offline mobile sync
- Notifications: Email, SMS, WhatsApp, push
- Integrations: ERP, accounting, APIs

## Target Industries (9 verticals, 128+ machine types)
- Agriculture & Agro-Processing (14 machine types): https://www.aftersale.one/industries/agriculture-agroprocessing
- Metalworking & Fabrication (15 machine types): https://www.aftersale.one/industries/metalworking-fabrication
- Food, Beverage & Pharmaceutical Processing (15 machine types): https://www.aftersale.one/industries/food-beverage-pharmaceutical-processing
- Construction & Heavy Equipment (14 machine types): https://www.aftersale.one/industries/construction-heavy-equipment
- Electronics & PCB Manufacturing (14 machine types): https://www.aftersale.one/industries/electronics-pcb-manufacturing
- Textiles & Apparel Manufacturing (14 machine types): https://www.aftersale.one/industries/textiles-apparel-manufacturing
- Mining, Minerals & Bulk Handling (14 machine types): https://www.aftersale.one/industries/mining-minerals-bulk-handling
- Plastics & Polymer Processing (14 machine types): https://www.aftersale.one/industries/plastics-polymer-processing
- Robotics, Automation & Emerging Tech (14 machine types): https://www.aftersale.one/industries/robotics-automation-emerging-tech

## Pricing Plans
- **Free Forever**: ₹0/month - 10 jobs/month, unlimited customers, products, technicians
- **Small**: ₹5,000/month - 100 jobs/month
- **Medium**: ₹20,000/month - 500 jobs/month
- **Large**: ₹40,000/month - 2000 jobs/month

## Key Pages
- Homepage: https://www.aftersale.one/
- Features: https://www.aftersale.one/features
- Pricing: https://www.aftersale.one/pricing
- Industries: https://www.aftersale.one/industries
- Field Service Management: https://www.aftersale.one/field-service-management-software
- Blog: https://www.aftersale.one/blog
- Download App (Mobile): https://www.aftersale.one/mobile-app
- About: https://www.aftersale.one/about
- Contact: https://www.aftersale.one/contact
- Schedule Demo: https://www.aftersale.one/schedule-demo
- Privacy Policy: https://www.aftersale.one/privacy
- Terms of Service: https://www.aftersale.one/terms

## Schedule Demo
- On-site: https://www.aftersale.one/schedule-demo
- Calendly: https://calendly.com/chandsingh-7865/demo-aftersale-crm

## Download App
- Play Store: https://play.google.com/store/apps/details?id=io.elvento.aftersale
- Mobile app page: https://www.aftersale.one/mobile-app

## SEO Keywords (primary)
service request management, service request management software, request management software, request management system, customer request management, service request management process, request management platform, request management workflow

## SEO Keywords (secondary)
after-sales CRM, field service management, field service management software, AMC management, technician dispatch, industrial equipment maintenance, FSM software India

## Contact
- Website: https://www.aftersale.one
- Email: info@aftersale.one
- Support: support@aftersale.one

---
Last Updated: 2026-06-15
Generated for: AI/LLM consumption and understanding (AEO)